Visit our dedicated Coronavirus page
We understand that people are concerned about exposure to the Covid-19 coronavirus whilst using public transport and would like to assure them that the safety and wellbeing of customers and employees remains our highest priority.
During this rapidly evolving situation we are following the latest general advice issued by Public Health England on reducing the spread of the virus.
Direct measures we’ve taken include stepping up our already thorough daily cleaning regime, both on board trams and at the depot, and a review of cleaning products to ensure the most appropriate disinfectants are being used.
Additional resources have also been allocated at the depot to enable specialist ‘deep cleans’ for trams as and when required. One of the ways you can help us to delay the spread of the virus is to purchase an e-ticket via our website or app instead of visiting our travel centre in the city centre and therefore reducing contact between people.
We are, of course, sharing all the latest health guidance with our employees, making sure they understand the advice to self-isolate if they show symptoms, providing hand sanitisers at key locations and cancelling all non-essential visits to the depot.
Our senior management team convenes daily to consider the latest advice and to liaise with the relevant health authorities and other partners as we strive to maintain a vital transport service.
NET is operating a full service and will continue to do so unless advised otherwise by the Government.
Should Government health advisers recommend further action the network will comply with these instructions and we will inform customers of any changes through the NET website.
What you can do to help
We would urge all NET customers, and the public in general, to follow this advice from medical professionals:
While we manage this unprecedented situation, we would like to thank customers for their cooperation and understanding.
NET is playing its part to encourage people to get vaccinated by offering discounted travel as part of the NHS’s Big ‘Vax the Nation’ Weekend this weekend.
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Email: info@thetram.net
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Visit us: NET Travel Centre, 4 King Street, NG1 2AS