20 May 2021

People are being encouraged to ‘Trust the Tram’ as they return to work and leisure activities now that restrictions have been eased under Step 3 of the Government’s Covid Roadmap.

Nottingham Express Transit (NET) has continued to operate throughout the pandemic, enabling key workers to get safely to and from work. Social distancing, mask wearing and extra cleansing of tram vehicles have all been implemented to provide reassurance to passengers that trams remain safe.

The 20-mile network also continues to operate a reliable and easy-to-use service, with a high frequency of trams, real-time service information at all platforms, over 5,000 free parking spaces at seven Park & Ride sites including three off the M1, easy access for people with disabilities or pushchairs and good integration with local bus and train services – with the added benefit of running on green electricity for cleaner air.

And NET is making it even easier to choose the tram – with its popular NETGO! app allowing passengers to make contactless ticket purchases, including season tickets. NET is launching a tram rewards scheme to help support the local economy as businesses recover from the pandemic. This will involve local businesses signing up to the scheme and promoting exclusive offers to tram customers. In return, these businesses will be promoted to the NET customer database and through social media.

A number of further improvements are also coming down the line which will make the customer experience even easier. All will be revealed over the next six months as part of NET’s Trust the Tram campaign, with a seal of approval visible around the network and the city as an assurance to the public.

NET’s Marketing Manager Stephanie Moss-Pearce said: “We’re pleased to be running a full timetable service, meaning passengers have a fast, frequent and reliable way of getting from A to B in and around Nottingham.

“We’ve been happy to provide a service for key workers throughout the pandemic and can reassure passengers as they return to work or come back to the city for other reasons that we have put a number of arrangements in place to ensure their journey is Covid safe.

“We want everyone to know they can Trust the Tram as a safe and reliable way of travelling in and around Nottingham, and we’ll be making extra improvements in the coming six months to make it even better than ever.”