Simple steps for stress-free tram trip

With Christmas fast approaching, Nottingham’s tram network is calling on customers to help it make travelling in and around the city an even more pleasant experience for everyone during the festive season.

By following a few simple travel tips, they can make the most of a frequent seasonal timetable, while helping the NET team to keep services running on time during the busiest weeks of the year.

Jo Bentley, Head of Customer Experience, explained: “The days and weeks running up to Christmas can be stressful as well as exciting, but travelling by tram to do some last-minute shopping, meet friends or for a night on the town needn’t be a hassle.

“One of the easiest ways they can help us, and each other, is to wait for fellow customers to get off the tram before trying to board themselves. At the same time, standing well clear of the doors will help people to disembark swiftly.

“Once onboard, if they are unable to find a seat immediately, moving down the carriage will help to free up space around the doors at the next stop and also make it much easier for people with wheelchairs, prams or buggies to get on or off.”

As many people will be travelling with their Christmas shopping, customers are also advised to keep bags or other bulky items secure and clear of the aisle, making sure they do not present a trip hazard or an obstacle for others.

What’s more, if a tram looks full on arrival at a stop, chances are that another will only be a few minutes away with more space onboard, so it’s often worth waiting to catch the next one.

“These simple steps represent good tram ‘etiquette’ at any time of the year, but during December they are more important than ever as we work together to provide a swift, reliable, and safe way to get around while the seasonal festivities are in full swing,” Jo added.

For details of services over Christmas and New Year, click here.