How to buy tickets

Our tram network operates a "Buy before you Board" policy so you need to ensure that you purchase a ticket before boarding.

Failure to do so could result in a £70 penalty fare. There are a number of options available to you depending on your preferred method of payment. These options are outlined below.

Please visit out tickets page for the latest ticket and price information

Ticket Machines

Ticket machines are located at each tram stop. Simply follow the instructions on the touch screen and pay by either cash, card, Apple pay or Google pay. Should you run into any difficulty, help points are available at each tram stop.

NETGO!

Our app NETGO! is one of the most popular ways to purchase a ticket. Simply download from either the Apple App Store or Google play and your tickets will be available on your phone. For more information, please visit our NETGO! page.

Contactless on our validators

Contactless payment is available on all of our lime green validators across the network, meaning that anyone wishing to purchase an adult single or day ticket can do so by tapping their debit/credit card (or mobile device with apple or Google pay) at the start of their journey.

Our staff out on the network have the ability to scan debit/credit cards to check that a ticket purchase has been made, should we request to see your ticket.

Customers wishing to use contactless when travelling by tram should tap on their payment cards or mobile devices against the lime green validators at the end of the platform before boarding the tram.

You’ll hear a beep and a green tick will show on the screen to indicate a payment for a single journey has been made. You don’t need to tap off once you have completed your journey, simply tap on before boarding each time you use the tram and you will only be charged a maximum of our adult daily fares.

Short Hop Contactless

There are 9 short hop zones covering the whole network with tickets for any single journey within each zone costing only £1.50. You can buy your short hop ticket through a ticket vending machine at a tram stop, or via contactless with your mobile phone or bank card at a validator.

If you pay with your contactless bank card or mobile phone, you need to tap on the validator before you board. But unlike our other tickets, you must also tap off on the validator when you exit the tram.

Multi Operator Contactless 

Nottingham Contactless multi-operator Tap & Go option is available across Nottingham City Transport buses, NET trams and Linkbuses operated by CT4N. It allows people to tap on with contactless bank cards or phones throughout the day and pay one daily charge capped at the best fare for their travel, regardless of which of the three operators they use or however many journeys they make on the day.

Robin Hood Cards

Robin hood cards are available to purchase as either a Pay as you Go or Season product. For more information on the Robin Hood Network, please click here.