We take great care to make sure all of our trams are clean and comfortable for our customers.

We offer 100% low floor throughout so it's easy for customers using buggies or wheelchairs with dedicated spaces for these customers to use.

Remember to buy your ticket or validate your smartcard or concession pass before boarding the tram. For more information, visit our Buy Before You Board page. 

Our real time displays at the stop tell you when the next tram is due and we run so frequently you can just turn up and go. If you want to plan ahead, use our Journey Planner. We offer safe and FREE parking at all of our 7 Park & Ride sites. 


Bicycles

Unfortunately there is no space on-board our trams to safely carry bicycles. However safe and secure bicycle storage is available at main tram stops. For information on our Citycard Cycle Hubs, click here

Bicycles attached to any other part of NET infrastructure may be removed by a NET authorised person. Any bicycles left at the racks are left there entirely at the risk of the owner and NET accept no liability for loss or damage to any bicycle left at NET tram stops.

Dogs

You can take with you a guide dog for the blind or a hearing dog for the deaf without charge. Other assistance dogs will be carried subject to prior written agreement from the Operator. At the discretion of staff, you can also take with you a dog or any other inoffensive animal, without charge, provided it is kept under control and carried in a suitable container. This container must not be put on seats.