We love hearing from our customers. If you would like to tell us about your experience travelling around the city, or if you have any suggestions, comments or queries regarding the service, please get in touch!

For immediate enquiries, please don't hesitate to use our hotline. It's in operation Monday to Friday, 8.30am to 5pm, and we have an emergency out-of-hours facility available.

NET trams are committed to monitoring and continuously improving important aspects of our Customer Service.

We always welcome your feedback, comments and suggestions. So to tell us about what we do well or what we can do better, then please get in touch by emailing info@thetram.net or calling 0115 942 7777. If you need to lodge an appeal with us, please email appeals@thetram.net

Or why not visit our Travel Centre in the heart of Nottingham city centre at 4 King Street, just off the Old Market Square.

If you have a little more time to spare, why not come and visit our travel centre? 

You can buy tram tickets and travel cards, whilst we also have a series of route maps and information guides available for customers. Our staff are always ready to offer any help and advice you need for traveling in and around Nottingham with us.

So, if you'd like to pay us a visit, we're open at these times:

Monday to Friday: 8am - 5:30pm (Wednesday 7pm)

Saturday: 9am - 5:00pm

Sunday: Closed



If you have any further queries, or would like any more information on our services, please fill in the form below: